FAQ
Here you’ll find a selection of our most frequently asked questions. If you can’t find the answer you’re looking for, feel free to reach out to us directly via the chat — our team will get back to you as quickly as possible and will do their best to solve any issue or answer any additional questions you may have.
Our Products
Are TOLURE products dermatologically tested and safe?
Yes, TOLURE products are dermatologically tested for skin compatibility and developed according to EU regulations. They are suitable for most skin types when used as directed.
Where can I buy original TOLURE products?
To ensure product authenticity and full quality, we recommend buying directly from our official online shop or from authorised retail partners and salons. We do not recommend purchasing from unknown third-party sellers or unofficial marketplaces.
For spanish orders we work with our exclusive Spanish retailer FaceAngel.
Where are TOLURE products developed and manufactured?
All TOLURE products are developed and manufactured in Germany and Europe, ensuring controlled production processes and transparent ingredient sourcing.
Is the product cruelty-free?
TOLURE Cosmetics always stands for cruelty-free cosmetics. Hairplus Red Coral growth serum. Many of our products are also specifically labeled as vegan, meaning they contain no animal-derived ingredients.
Use, Effectiveness & Results
How long does it take to see results?
Most customers notice first visible changes after around 4 to 6 weeks of regular use. LipBoost can show visible results after about 28 days, while lash and brow serums usually need 6 to 8 weeks, depending on the natural growth cycle of lashes and brows.
Are the results permanent, and what happens if I stop using the product?
Results are maintained as long as you continue to use the product regularly. If use is discontinued, lips, lashes or brows will gradually return to their natural baseline state over time as part of the normal renewal cycle.
Is the Tolure HAIRACTIV Activating Hair Serum also effective for men?
es, absolutely — and in fact extremely well, just as it is for women!
It’s important to understand: for any hair-growth product, including our Hair Activating Serum, small “baby” hair follicles must still be present. If the hair roots have already been destroyed due to hereditary hair loss, no product can stimulate new hair growth.
However, if baby follicles are still present, our serum activates and strengthens them, helping to visibly support and regenerate natural hair growth.
Can the product be used continuously, or do I need to take breaks?
The lash serum can be used on a long-term, ongoing basis. After about three months of daily application, you can reduce usage to 2–3 times per week for maintenance.
Safety & Allergies
Are TOLURE products dermatologically tested and safe?
Yes, TOLURE products are dermatologically tested for skin compatibility and developed according to EU regulations. They are suitable for most skin types when used as directed.